実践ビジネス英語 ディクテーション (10/25, 26ほか)

NHKラジオ「実践ビジネス英語」”Talk the Talk”のディクテーションです。

Lesson 14のテーマは、‘The Changing Face of Hospitals’（変容する病院）でした。Vignetteでは、アメリカで近年増えている「マイクロホスピタル」が話題になりました。従業員の健康増進に努める企業の取り組みの例も紹介されました。

Talk the Talkでは、Heatherさんが体験されたクリニックでの最悪の診療について話されています。

Changing Face of Hospitals

（S: 杉田敏先生　H: Heather Howardさん）

S: Our current vignette talks about the increasing emergence of microhospitals in the United States.

Collins recently visited a friend of hers in a microhospital, and the friend told her the service there was personal and friendly.

Much more personal and friendly than her friend had previously experienced in big hospitals.

H: That’s a vital component of medicine, no doubt about it, friendly and personal treatment.

I’m sure it makes a big difference in how well patients respond to surgeries and medication―if people feel safe and nurture, they’re likely to recover that much faster.

One of the worst medical experiences I ever had, back in my college days, was directly related to this issue.

My allergies had emerged for the first time, and my mother took me to a doctor.

I was badly congested and stressed out after about 18 years of no allergies at all.

They had appeared with a vengeance.

But the doctor was completely unsympathetic.

I started to cry at one point, and his attitude was, “Oh, knock it off!”

Now, that was a good long time ago, about 30 years back, yet I can still see that guy and his clinic in my mind as if it were yesterday.

I think that says something about the impact unfeeling medical treatment can have on a person.

And the same goes for caring, sympathetic medical treatment.

Because I also vividly remember the kind, nurturing doctor that we got a second opinion from.

S: If you visit U.S. cities, you’ll see large buildings with the word “Hospital.”

They aren’t going away anytime soon, but the modern trend seems to be toward microhospitals.

Hospitals in America are becoming smaller and more digital as telemedicine is catching up.

Healthcare providers are setting up hospital-at-home programs that monitor people 24/7 in their own homes.

And they’re turning to digital technology to treat and keep tabs on patients remotely from high-tech hubs.

Now, Heather, have you had any experiences comparing hospital care in Japan and the U.S.?

H: Not really, I’ve lived in Japan for so long that all my hospital experience has been in this nation for decades now. 

I’ve been back to the States multiple times but never needed any hospital treatment while there.

So my U.S. hospital experiences appear to be memories of a past era.

S: The vignette also talks about business’ efforts to improve employee health.

According to Nissen, more than half of American businesses offer on-site medical care for employees.

H: An excellent policy.

My newspaper has an in-house clinic and pharmacy, both of which I’ve gone to numerous times.

As far as I know, we can’t get acupuncture there, unlike the A&A clinic, but you can consult with doctors on a range of conditions.

I’ve gone there to get drops or an eye infection, to have my asthma checked and pick up new inhalers, and even for stitches to my knee.

I fell one day on the way to work and ended up getting five or six stitches at the clinic.

It’s a little boon to everybody involved－employees and company alike.

The staff can get quick treatment and mediation, and the company surely saves a lot of potentially lost manhours to and from a clinic; they just go to the sixth floor and can be back at work that much faster.

お疲れさまでした。お読みくださり、ありがとうございました。